Terms of sale

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These terms apply to every order placed with Sorrel & Salt Ltd (“we”). They are written in plain language on purpose.

Prices and ordering

Prices are in euros and include VAT. An order is accepted when we send the dispatch e-mail. Our products are seasonal: when something is out of season or sold out, it says so on its page, and you cannot order it.

Delivery

We dispatch within two working days. Delivery is free over €45; below that, shipping is worked out at checkout. If your order is late by more than five working days, write to us and we will make it right.

Returns

You may return unopened goods within 30 days of delivery for a full refund of the goods. Write to us first; you pay the postage back. Food that has been opened cannot be returned, but if something arrives damaged or is not as described, we replace or refund it, including postage.

Subscriptions

A subscription ships the chosen product every two months at 10% off the one-off price. You can skip, change or cancel up to three days before the next dispatch.

Allergens and storage

Allergens are listed on each product page. Honey is not suitable for children under one year. Oil and honey keep best in a cool, dark cupboard; chilli crisp goes in the fridge once opened.

Questions

Write to hello@sorrelandsalt.example or use the contact page.